Field Service Management Apps
Conveniently available to view alongside your other Crystal Ball solutions, eliminating the need for multiple software suites to improve efficiency and productivity across multiple company requirements.
How does MobileGeoTag work?
Photographic evidence for audit trails
Support duties associated with location visits / inspections, deliveries, maintenance work, barriers to entry, insurance claims, equipment / assets conditions, or occupancy of premises.
Signature capture to support audit trails
Collect signatures as possible receipt/collection of goods, or as authorisation/confirmation of inspections/claims.
Mobile asset management tool
Can be used to record asset’s condition on-site and the data added to maintenance records for hire equipment.
How does MobileNFC work?
Pin-point accurate location data inside buildings
NFC tags positioned around the internal layout of a building provide accurate location updates of personnel when a tag is tapped .
Automates functionality on mobile solutions
Automatically activates routine welfare check-ins with MobileLWP, and activates MobileGeoTag automatically on location.
Tag locations of company asset
Adding MobileNFC to MobileGeoTag allows companies to tag the location of assets and record photographic evidence in-situ for their current condition and surroundings.
How does MobileMonitor work?
Full visibility of call activity by employees away from the office ensures targets and SLAs are achieved.
Automate your billing
Call duration data can be used for time billing against calls to specific numbers / clients.
Lower mobile bills
Quickly identify and act against unnecessary phone calls to business / private numbers, internationally dialed, and premium 08 numbers.
Why Do I Need Field Service Apps?
Bridging the Mobile Workforce Communication Gap
Our Field Service Management App suite is a set of 3 apps that help businesses running a mobile workforce to optimize their processes and improve customer service.
These solutions are 3 separate apps comprising of MobileGeoTag, MobileNFC and MobileMonitor. Features & Benefits include:
- Real-Time, Location, Time, & Date stamped images captured on the handset
- Digital Signature Capture on the handset for Proof of Delivery
- NFC Check-in for time and attendance on site
- Real-time monitoring of all inbound, outbound mobile call and SMS activity
Simplify business processes with NFC
Crystal Ball’s Field Service Apps give you the data you need to fix issues on site faster, keep your customers and back office teams updated in real-time, plus save time and money documenting your progress as it happens.
- Automate Lone Worker welfare sessions
- Simple check-in for fast and easy time and attendance
- Ask employees to perform tasks once they have tapped an NFC tag