Our core values are listening so we understand each client, exceeding expectations in training, service and support and developing a relationship with our clients as we are always there for them. You’re not calling a call centre, you’ll be dealing with your account manager who knows you and understands the challenges you face.
It’s no co-incidence we receive so much referral business from our clients, many of whom end up friends.
Our MD, Jan Evans, has been in the industry 15 years and having seen the numbers driven, cut-throat sales first hand, understands that companies need help selecting and then implementing their GPS solution. It could be vehicle tracking, it could be vehicle cameras, it could be a mixture of both.
Because we are independent we can learn about your business, learn about your challenges, and once we understand these we can make our recommendations from the wide range of solutions we have access to without a hard sell.
We also recognise that you can have the most sophisticated software in the world, however, if you don’t know how to set it up for your business you might as well not bother.
Our three stage implementation process is key to our customers gaining the maximum return on investment as we conduct three bite-sized training sessions within the first month so you can benefit from everything you require from the system.
We also understand that things change. Legislation, personnel and challenges all change over time so we touch base with you regularly to ensure you continue to maintain the savings you have made once they have been initially attained.
It’s a different approach and we understand it’s not for everyone. If you’re just looking to buy a cheap “black box” and get on with it then we’re probably not the right provider for you.
If you want a partner that cares about your success, that works hard for fellow North West family-run SMEs to build relationships and put money back into the local community, then you may want to give us a call.